1 reviews | Active since Apr 2015
CLAIM NOT TAKEN SERIOULY
<p>on th 5th May i reported a claim as my car broke down. The insurance send a tow truck took the car. the next day Audi did all the check and send the insurance telesure quote, but your people keep on running around and not approving the claim. It have been two weeks now. Audi is waiting for the approval. we keep on getting execuses of people saying different stories.</p> <p> </p> <p>I pay every month without failure but now that may car is not working i have to run around for approvals.</p> <p>Please treat this as urgent or am taking this up . i cannot go weeks without a proper feedback and with people that always telling us a different stories. train your people or else you will loose busines and clients.</p> <p> </p> <p>This is not acceptable. please treat this as a matter of urgency.</p>
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will investigate your concerns and provide you with feedback.
Kind Regards,
The Telesure Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will investigate your concerns and provide you with feedback.
Kind Regards,
The Telesure Team.
Update:
One of our Customer Relation Specialists attempted to contact you on the number provided, without success.
The claim that you are referring to is for a Value Added product. We have requested that you are contacted by the relevant claims team to discuss your complaint and to provide you with feedback.
Kind Regards,
The Telesure Team.
Update:
One of our Customer Relation Specialists attempted to contact you on the number provided, without success.
The claim that you are referring to is for a Value Added product. We have requested that you are contacted by the relevant claims team to discuss your complaint and to provide you with feedback.
Kind Regards,
The Telesure Team.
Hi
My phone did nt even ring. Please call me on my cellphone ********** 882/ ********** .
Regards
Hi
My phone did nt even ring. Please call me on my cellphone ********** 882/ ********** .
Regards
Hi
********** 882
Regards
Hi
********** 882
Regards
Update:
As discussed with our Customer Relation Specialist, we have provided the Value Added department with your updated contact number and requested that they make contact with you regarding your claim.
Please feel free to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Telesure Team.
Update:
As discussed with our Customer Relation Specialist, we have provided the Value Added department with your updated contact number and requested that they make contact with you regarding your claim.
Please feel free to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Telesure Team.
Hi
Thank you very much. Please refer me to the relevent people.
Regards
Hi
Thank you very much. Please refer me to the relevent people.
Regards
You are most welcome.
We have requested for them to make contact with you.
Kind regards,
The Telesure Team.
You are most welcome.
We have requested for them to make contact with you.
Kind regards,
The Telesure Team.
Hi
I still havent received a call from this people. who can i call?
Regards
Hi
I still havent received a call from this people. who can i call?
Regards
