1 reviews | Active since Aug 2009
Claim closed without my approval
Claim closed without my approval, funny enough after I had given details of the incident. Instruction letter claims that I gave an instruction that the claim should be closed which I didn't. Consultant with bad attitude, claims that the letter is system generated, how does a system imply that I gave an instruction on something I didn't do? Change your wording Dial Direct!!!
We acknowledge receipt of your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Telesure Team.
We acknowledge receipt of your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Telesure Team.
Update:
We have attempted to contact you, without success and a message was left on your voice mail.
We will appreciate it if you will contact us back to discuss your concerns.
Kind Regards,
The Telesure Team.
Update:
We have attempted to contact you, without success and a message was left on your voice mail.
We will appreciate it if you will contact us back to discuss your concerns.
Kind Regards,
The Telesure Team.