Cannot Communicate

This company does not know how to communicate or read emails and will insist in issuing final demands just cause i refuse to lodge a claim with my insurer when there client was negligent and abusive not only to me bu her child.

YOUR INSURED : MRS BA VAN DYK YOUR INSURED'S VEHICLE : FJ60RMGP YOUR CLAIM NUMBER : ********** 3601 DATE OF INCIDENT : 09 December 2017

Drove into a trailer i was towing as she thought that once she saw the rear of my vehicle she could just move over hitting the trailer i was towing, she left the scene of the accident as soon as she saw i was calling metro police as she was swearing and shouting at me and been very abusive toward me, i also will stat the i feel she was under the influence and that is why she fled the scene of the accident as i was attempting to call the police. now Telesure staff are harassing me and will not listen to my statement and now want t o issue final demands on me. i feel this is not justified and they do not care about the truth and rather how to make a quick buck out of a person that refuses to bend to there demands

i am hoping by me putting this message here i will get to talk to a person that knows how to communicate and will look at the history of the case and my communication to the firm . so i am hoping that a senior manager or director will have the decency to contact me and not a useless member of there staff