BIAS, NO FEEDBACK ON APPEALS

VERY rude Senior consultant Investigator. I've never seen such a rude person towards a woman. Never feel disrespected and undermined. Where are the recordings that your Senior consultant claimed he listened to all of them. Now when I want to listen the same it takes more than a month? Did you even bother to see that a contact had ambiguous words? He came when I was at my lowest now am ready for action. It took less than 10 days to decide that a claim is rejected. Let alone that I was compelled to show private conversations by a person sent by Budget insurence . ************ tactics and premature investigation. If you appeal you get same results, and you will be caused to wait more. I had still wanted recordings on 10 Nov. Till date there's nothing. No feedback and time is running out Ombuds want the same information they are holding for nothing. I will never be tired of 1 star rating. I never forced anyone to approve or decline what I need now is transparency . Who even gave 3rd party my number to ask for information from me?