Bad service and delays - Autogen bye with this contractor of yours

Autogen decided to use this company to review our claims and since then, it has become an uphill. The agents treat clients like delinquents and/or ******. After I complained about my phone claim being unfairly treated, Hendrik called me and promised to speed it up. Then they approved it and accused me of claiming too much and that the underwriters have decided to remove all the remaining phones! I claimed 3 times this year, 2 damaged and 1lost. How can we control the u lnknown! Phones are high risk.

From the start I could sense that they are acting suspicious of my claim because they said they must track movements of the cell number before loss blah blah! Well Autogen can kiss the whole insurance goodbye. I will move the 2 cars,and go to where my welfare and satisfaction will be no1. I can't be goo g fwd being scared to claim or anxious about it.