NB
Nash B

1 reviews | Active since Oct 2021

10 Feb 2022, 10:19

Bad Service

3rd party claiming process is very terrible noone calls to update you. My car has been sitting by the panel beaters and im paying for storage awaiting for it to get fixed and im constantly calling for feedback to be told file is with manager for a whole week.

to think i was considering them to cover my car and yet i get terrible service.

Such a dissappointment

0
Replies (3)
Telesure Investment Holdings
Telesure Investment Holdings's reply10 Feb 2022, 11:24
Official
Hi Nash,

We are disappointed to hear about your service experience and would like to look into your matter.

Please send us a private message with your policy/ID and contact number.

Kind Regards,
The Telesure Team
NB
Nash B's update10 Feb 2022, 17:36
Reviewer Update
Hi

Herewith the claim number ***2 for the incident which occurred on the 16th of January 2022

Contact number ***
Telesure Investment Holdings
Telesure Investment Holdings's reply11 Feb 2022, 10:24
Official
Thanks for getting back to us. Our team will be in touch.

Kind Regards,
The Telesure Team