FH
Faeez H

1 reviews | Active since Sept 2015

08 Sept 2015, 16:27

Awesome Service

My Fiance lost her ring while she was busy cleaning and told me about it. She was in a very bad state as she knows the value of the ring and apologised profusely. I calmed her down and called Dial Direct to put in a claim. I dealt with an awesome guy by the name of Eldred Malyon and honestly its some of the best service Ive ever gotten. This was my first claim from insurance and always heard the horror stories about delayed payments and lots of people not being payed out and even though mine was slightly delayed (due to unforeseen circumstances from both sides) Eldred kept in contact and made excellent effort in getting my claim processed. I am one happy customer as im able to have my fiances engagement ring replaced and in time for the big day.<br> <br> Will definitely be sticking with Dial Direct!<br> <br> Awesome Job Eldred Malyon. Keep up the excellent work!

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Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply05 Oct 2015, 16:50
Official
Hello CypherGate0,

Wow - thank you so much for this amazing compliment.

We appreciate you for taking the time to comment on our service and we are delighted to learn about the excellent service that you received from Eldred.

We are exceptionally proud of him and his great work ethic.

Your kind words of gratitude will most definitely be conveyed to him for playing an essential roll to ensure that you enjoyed a pleasant claims experience.

Regards,
The Telesure Team.