SM
Siyabonga M

1 reviews | Active since Sept 2024

18 Sept 2024, 03:15

Avoid telesure investment holdings companies

Auto&General + Telesure Investment Holdings.

As their customer I was battered in less than 9 days of launching my claim and had to sell my car to the towing company because they declined to pay for towing. DAYALAN NAICKER from T.I.H Rejected my claim because I had no money for tow bill, did not give me my 14 days grace period to submit and I have emails to prove this, CHARLENE PHIRI from T.I.H refused to assist with towing therefore stated it’s none of her business of my vehicle gets sold by towers.

I warn anyone who thinks telesure companies will help you in times of need, I promise you this, always have back up money because o suffered under their watch. Claim number:***

In my bank statement, nedbank deducts but I am covered with auto&general as my 3rd party and was not informed of this of which I would’ve declined from the start

I tried a refund of all my premiums but obviously they refused entirely. Be warned people , be warned.

0
Replies (3)
Telesure Investment Holdings
Telesure Investment Holdings's reply18 Sept 2024, 10:50
Official
Hi Siyabonga,

We acknowledge receipt of your complaint.

We will be in touch with you to discuss your concerns.

Kind Regards,
The Telesure Team
SM
Siyabonga M's update18 Sept 2024, 10:51
Reviewer Update
Be in touch where ?? I want to post your response here
Telesure Investment Holdings
Telesure Investment Holdings's reply18 Sept 2024, 11:15
Official
We are sorry you feel this way.

However, we note that feedback has been discuss with you in detail and you've opted to withdraw your claim.

Should you wish to re-open your claim, you may let us know and we'll arrange for our claims team to contact you and assist.

Kind Regards,
The Telesure Team