assessment was done already.

Dear Telesure<br> <br> Last year when I was involved in a mayor accident my claim was settled with one week. From the call centre to the tow truck driver and assessment centre I was treated with digity and respect. I told a lot of people joining the telegroup wont be a mistake that they will be making.<br> <br> However this year its different. I was involved in a accident on the 6 November 2015 and I have reported it the same day. When I call the call centre I receive different information. Out of respect for my insurance, I am not going to mention my concern here, but will appreciate it if someone in a senior position can contact me so that my concerm can be discussed. I believe my concern can be addressed in a peacefull enviroment.<br> <br> Regards.<br> <br> Mr Uys