A
Ayanda

1 reviews | Active since Apr 2022

30 Jul 2022, 16:30

Account added without my knowledge

Today i checked my credit score and found an Account Added by Telesure. I have never had any account with Telesure or asked for an account to be added for me . Please remove this account as it is affecting my credit score

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Replies (3)
Telesure Investment Holdings
Telesure Investment Holdings's reply30 Jul 2022, 20:30
Official
Hi Ayanda,

We acknowledge receipt of your complaint, please send us a private message with your ID, Policy and contact number. 

We'll look into this and contact you with feedback.

Kind Regards,
The Telesure Team
A
Ayanda's update31 Jul 2022, 13:41
Reviewer Update
Hi

After some further investigation, i think my car insurance that i took out 3 months ago only update the report recently under a different name which made me confused as i was not aware they trade under the name Telesure. The issue has been resolved, my apologies for the inconvenience
Telesure Investment Holdings
Telesure Investment Holdings's reply01 Aug 2022, 09:41
Official
We're happy to hear that Ayanda.

Thank you for the feedback, enjoy your day!

Kind Regards,
The Telesure Team