1 reviews | Active since Jul 2015
3rd Party - *******
Telesure's client drove into me from behind and admitted his guilt - apparently he was looking into his rear view mirror. I had to take off work to take my vehicle to their assessment centre and then I receive an offer of from them. I also went and got a quote from and approved panelbeater and the quote is +- R5,000.00 more than what they offering. I then requested that they give me the details of an approved panelbeater that will repair my vehicle for that amount. Their repairer was to call me and it is a week later and I am still waiting for a call/ email or anything from Telesure or their repairer. I have been driving a damaged vehicle for one and a half months and this is causing further damage to my vehicle! I will also have to be inconvenienced for the time my vehicle goes in for repairs!!!!!!<br> Who wants to take their vehicle to their repairer if this is the service you receive even beforehand!<br> <br> Based on the merits, I qualify for 100% of the cost to repair my vehicle. So, please give me the full amount of the quote that I got since clearly the repairer that you use are questionable.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
We have escalated the complaint to the relevant manager and as soon as we receive feedback we shall revert to you soonest.
Please accept our apologies for any inconvenience caused.
Kind regards
The Telesure Team
Thank you for your posting and allowing us an opportunity to investigate your complaint.
We have escalated the complaint to the relevant manager and as soon as we receive feedback we shall revert to you soonest.
Please accept our apologies for any inconvenience caused.
Kind regards
The Telesure Team
