3rd Party-Bad Service UPDATE!

So after the accident last year Sept, and the Telesure client giving the wrong description of the accident which meant I was held partially responsible for the accident, I have asked Telesure to get the police accident report. This was not done in 2 months. So to move things along and get my car fixed because it seems Telesure sure cant give a damn, I went to Goodwood Traffic services to get the accident report myself. I am told by Vekash Ganas they usually have people to do this but they are busy.<br> I've sent the accident report to Vekash with the receipt and my invoice for my time. Vekash responds saying only the receipt for the copy will be reimbursed, but what about my time? Surely Telesure pay the people who would collect this? Why cant he pay me for doing their job? I've Tried calling him but no answer.<br> I'm so happy I'm not a client of Telesure!!!<br>