***

I am writing to lodge a formal complaint regarding the unprofessional conduct of your collection department.

I have received numerous letter from your collection department stating that I owe your company damages for the incident that happened on the 4th of August 2025. I have contacted your collection department trying to explain to you that your client bumped my car while it was stationery on a stop sign. I sent photos of the incident and provided a list of witnesses but still I receive these letters. May you kindly get to the bottom of this matter.

Regards K Seloma