Teknogeek - it stinks

I ordered 30 day LTE uncapped data from Teknogeek. The sim card arrived but only worked for a few days, after which I had no internet connectivity. Teknogeek is refusing to refund me and also refusing to give me the order number with the Rain network from whom they bought the sim card.

With many others, I posted comments on their Facebook page expressing my disappointment asking for information, but was then blocked from their Facebook page. I also picked up on a mybroadband forum that many others had been burnt by Teknogeek in this way.

https://mybroadband.co.za/forum/threads/too-good-to-be-true-uncapped-lte.***/page-17.

Teknogeek is currently claiming that they were unaware of a problem with the cards they were selling. However, the timeline indicates that they were fully aware of it at the point where I approached them for help, and they told me on Tuesday 13 August: "Hi. I have been told that the network/connections are having problems. I am trying to find out from the technicians what the problem is. We will keep you informed as soon as we are aware of the problem"

Hopefully through collective action Teknogeek will be stopped from taking money from others in this way in future.