Tekkietown online

Was so unhappy about tekkietown online store I bought a allstar sneaker size 5 for my child but only to find that the size was small when I request a refund no one was willing to help called them several times went to their website to request the return it just didn’t happen the page kept on freezing now my child is stuck with a small sneaker and Christmas is around the corner i will never buy from you guys again you are worse when it comes to dealing with customers