JG
Jonathan G

1 reviews | Active since Jan 2022

24 Jan 2022, 01:38

Worst service ever Tekkie Town.

I app**** for an account with Tekkie Town the lead time was said to be 48hrs. I waited a week called there Finance Department only to find out need to re fill application. Did that. its almost been a month still have had no answer I have spent so much money on air time just. calling them and holding on. These companies don't worry any more they have obviously made more than enough money not to care anymore about service.

0
Replies (3)
Tekkie Town
Tekkie Town's reply24 Jan 2022, 13:51
Official
Dear Jonathan Garnett
 
We appreciate you taking the time to post this review.
 
My apologies for the negative experience. At Tekkie Town we always strive to provide excellent service to all our customers.

 The matter is receiving our urgent attention.

Kindest Regards

Customer Care Department
 

JG
Jonathan G's update24 Jan 2022, 14:00
Reviewer Update
Customer Care

I brought this under your attention last week already.

Doubt it will be sorted out by day end.

You guys have made more than enough money to worry about new business. As the service is unbelievable.

That's not striving to nothing. But let's see what happens.

My self as customer spent about 1000 rand on phone calls just following up.

Jonathan Garnett
Tekkie Town
Tekkie Town's reply25 Jan 2022, 11:32
Official
Dear Jonathan Garnett,

I am really sorry for any inconvenience that was caused. I have forward your email to the our finance department and ask them to urgently look into the matter has give feedback as soon as possible.

Kindest Regards

Customer Care department.