Unproffesional behaviour

Good day,

I am beyond livid with my shopping experience at Tekkie Town Parow cente.

I visited the store on Sunday 25 June 2023 to purchase a pair of sneakers with my Pep Account card, however the shop assistant told me that the store does not accept the card as payment. I left the store and went around to pep home, pepstores, ackermans, dunns in the same mall to ask i if tekkie town accept the card and everyone else told me that they should. I left the store upset because i waisted uber money to tekkie town and back without the sneakers and the waised my time coz sunday was my only offday to shop. Who is reimbursing my uber money and my time? I then called the store on tuesday and complained however the store manager imp**** its not true and couldnt answer my question.

You can never lose a customer and a sale over such stupid behaviour, what form of training does the store assitant have if he does not know they are suppose to accept the pep account as a form of payment. Tekkie town is situated in a mall selling items that sportscente, totalsports ect sells and they just lose a sale and customer. How many customers turned away over the same thing? I then purchased the sneakers at sportcene with a Foschini card! The sportscene cashier knew to accept the foschini card as payment howcome tekkie town staff doesnt know to take pep account card as payment? No business can afford such unproffessional behaviour these days.