Tekkie Town - Worst company policy ever!

<p>Had the most unsatisfactory customer service from Tekkie Town! Bought my son a Dakota on Saturday. Returned it to the same store on Sunday (next day) with the slip,as the shoe was already breaking only to be told that the Manager must first complete a customer complaint form which had to be sent to head office for approval. I was told to come back the next day and could not get the replacement immediately! What utter nonsense! Quick to take the money but not quick to help when there is a problem on their side! Waste of time, and petrol!!</p>