Takkies that last less than 5 months!

On the 29/8/17 I purchased a pair of Asics takkies at the Longbeach Mall Branch of Tekkie Town. In January I noticed a hole in the top of my left shoe and went into Tekkie Town to discuss the matter. As soon as the sales assistant saw the shoe she said that she, and others, had had a problem with these takkies and that I should bring them back in their box with the tillslip which I did. She said in the meantime I could look around for a new takkie which I could have once head office had inspected the takkie. On the 19/1/18 I received a call from customer services Tekkie Town to say that they were unable to help me. I emailed a complaint which got me nowhere. I went back to the the branch to collect my shoes and the sales assistant was shocked to hear that my complaint had not resulted in me receiving a new pair of takkies. I then contacted the rep for Asics who promised to see me when he was in my area but to date has not been forthcoming. I am thoroughly disgusted with this service from both Tekkie Town and Asics. How can they possibly think that a customer would be satisfied with a pair of takkies which had only lasted for less than 5 months These takkies are only worn for half an hour 3 times a week. Tekkie town said it was not a factory fault. Of course it is. They clearly have not put a strong enough covering on the top of the foot. If this is not sorted fast I am going to the Consumer Council.