MR
Manda R
1 reviews | Active since Jul 2018
01 Jul 2018, 15:28
Shocking experience!!!!
Had a very bad experience with the area manager of Tekkie Town in rustenburg. Bought a pair of tekkies on 26/05/2017 and had them on twice - when i wanted them to refund the tekkies because of a default and i had to buy other tekkies because i was out of town they had all kinds of excuses not to refund. They phoned the area manger from the store and the lady started screaming at me on the phone. This is how a area manager acts towards customers. REALLY???
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Tekkie Town's replyOfficial
02 Jul 2018, 07:52Good day, Ms Manda Le Roux
We appreciate you taking the time to post this review.
My apologies for the negative experience, Tekkie Town strives to provide excellent service to all our customers.
Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.
Best regards,
Tekkie Town's reply02 Jul 2018, 07:52
Official
Good day, Ms Manda Le Roux
We appreciate you taking the time to post this review.
My apologies for the negative experience, Tekkie Town strives to provide excellent service to all our customers.
Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.
Best regards,