1 reviews | Active since Jun 2018
Service Sucks
We bought sneakers at the Garden Route Mall, but it was too small, we than went to the branch in York Street, George, but they didn't have a size and told us that the branch in Hibernia Street has one we can go exchange there. When my husband got there, the salesman there told him immediately his not going to exchange the shoes with a very bad attitude. He went off there about the other branches always sending the people to them and than called the manager/supervisor who also was very rude and disrespectful. The went off complaining and swearing about the other branches and that they also had to help the people that they send. They didn't care that my husband was a client and that they were acting like hooligans in front of them. This is just bad service. We are going to take the shoes back to the Garden Route and will request our money back and will never go back to any tekkie town again.
Dear Mrs Peterse
Please accept my most humble apology for your unpleasant experience with us as well as any inconvenience caused.
Every day we strive towards better customer service and we therefore appreciate complaints, such as yours, in order to better our customer journey and service in the future.
Our customers are our most important asset and for this reason, we value your opinion very much. As discussed telephonic-ally your complained will be forwarded to the area manager which will deal with the relevant staff members accordingly.
Once again, I would like to apologise that we could not be of assistance quicker in this regard, but I also want to thank you for taking the time to bring this to our attention.
Tekkie Town Customer Care
Dear Mrs Peterse
Please accept my most humble apology for your unpleasant experience with us as well as any inconvenience caused.
Every day we strive towards better customer service and we therefore appreciate complaints, such as yours, in order to better our customer journey and service in the future.
Our customers are our most important asset and for this reason, we value your opinion very much. As discussed telephonic-ally your complained will be forwarded to the area manager which will deal with the relevant staff members accordingly.
Once again, I would like to apologise that we could not be of assistance quicker in this regard, but I also want to thank you for taking the time to bring this to our attention.
Tekkie Town Customer Care
