AR
Alysia R

1 reviews | Active since Nov 2016

29 Nov 2016, 14:37

Sandals

<p>Purchased a pair of sandals from the branch and it i had taken it back for something else because the quality was very poor. I was attended to by a very friendly guy and i had been asked to take the display pair which was fairly new. i was asked to pay a difference which was not a problem but it was a display pair, the least i could have got was the discount. the matter was forwarded to his manager Raeesa who was extremely rude and arrogant. did explain to her that was it was a display item and asked for a discount. she then told me if i am not happy i must choose something else. but there was nothing to my liking. i suggest Tekkie Town springfield gets a new Area Manager or else they will be loosing alot of customers due to Raeesa's Horrible attitude. I definately will not purchase from them again!!!</p>

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Replies (1)
Tekkie Town
Tekkie Town's reply08 Dec 2016, 14:00
Official

Good Day Alysia Reddy

I want to apologise for this negative experience you've received. The behaviour you describe is unacceptable and very unprofessional.

Your email has been escalated to the Regional Manager who will deal with the situation accordingly.
Tekkie Town prides itself in serving all South Africans whilst providing excellent service.

Tekkie Town Customer Service