DS
Dashni S

1 reviews | Active since Dec 2021

19 Dec 2021, 16:46

Rude staff at Tekkie Town

I went to Tekkie Town at Chief Albert Luthuli Steeet on 19/12/2021. The sales lady was very rude and arrogant. I was looking for my shoe size, as there wasn't any available salesperson in this particular aisle. A sales lady comes up to me and in a rude tone stated that I'm not allowed to touch any shoe boxes, I must ask for help. I responded that firstly there wasn't anyone in the particular section, secondly there was no signage stating that customers are not allowed to take a size of takkie and neither was I informed on entry that I'm not allowed to touch any shoes without asking for assistance. I don't mind following the shop rules provided that I'm aware or informed about the rules. The sales lady then shouted to her ***orkers referring to me as "munthu" repeatedly , saying "munthu" wants a notice to be put up that she's not allowed to touch the shoe boxes. In the whole 5 minutes I was in the store, all the staff on duty were then talking loudly about this "muntu" who wants a No Touching of Shoes notice.

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Replies (1)
Tekkie Town
Tekkie Town's reply22 Dec 2021, 08:17
Official
Dear Dashni Sheik,
 
We appreciate you taking the time to post this review.

My apologies for the negative experience. At Tekkie Town we always strive to provide excellent service to all our customers.
 
Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts.

Kindest Regards