Poor Service

Visited the Beacon Bay Retail park branch today. Unfortunately only 1 till was in operation for the entire store, making matters a little slow. We first had Anita help us, who unpacked all our items and then proceeded to repack them. The manager, Elton was behind the counter trying to assist customers where he could. To top off an extremely slow shopping experience the till could not print a slip for the transaction to which Elton decided to write out a manual slip. This process involved unpacking all the items a third time and writing out the slip. This was a little annoying to say the least but clearly had to be done...Then we arrived home only to discover that Elton seemingly did not repack one of the slops in the packet. When we phoned the store, Elton insisted the slop did not stay behind in the store and proceeded to tell me that I dropped the actual slip on the customer side of the counter...the very same slip which neither he nor Anita could even print off their point of sale system. So now we have a handwritten slip and a missing shoe. Nice one Tekkie Town