Pathetic stores policy

<p>We recently bought a pair of running shoes for my wife. When we got home she found it did not fit. We wnet back to get our maney back as they did not have her size in stock so that she could buy the shoes elsewhere. We were then notified that "TEKKIE TOWN" has a policy that they will not give your money back that you could buy something alse of the same value. This does not help if they do not have in stock what you need. Why do they have this policy in 2016 when their competition has money back policies with out hassles? Needless to say this was our first and last trip ever to this store. The staff even told us that they are frequently taken on by clients because of this policy but it seems that the brain surgeons that runs these stores know better. </p>