NW
Nelius W

1 reviews | Active since Jul 2018

17 Jun 2020, 20:19

Nelius Wilken

Bought Cat Urban Hofman Black Coffee Boots at Tekkie town Fleurdal center in Bloemfontein on 11 November 2019 . I've started to work last week Monday 8 June 2020 for the first time since the lock down have started 23rd March 2020 . I started to wear my shoes and now its making this weard cluck cluck noice in my left shoe while walking. Can feel on my foot that its something inside the sole of the shoe . Went to Tekkie town today explained to the store manager my problem and she advised me to send a mail as the shoes is now according to her out of warranty. Not very happy as I'm wearing only cat shoes for the past 24 years and this I think is not acceptable for a shoe with a reputation of high quality.

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Replies (1)
Tekkie Town
Tekkie Town's reply08 Feb 2021, 10:45
Official
Dear Nelius Wilken We appreciate you taking the time to post this review.

My apologies for the negative experience, Tekkie Town strives to provide excellent service to all our customers. Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.

Kindest Regards

Customer Care Department