Incompetence

I have a RCS account that went into arrears. A third party bought my account and I agreed to settle in November 2017.

I paid the settlement amount, I had been given 2 digits short as a Ref number by the 3rd Party. Payment was made into the Standard Bank account as provided, and the Ref number used.

The amount is still reflecting on my credit profile, after being settled... I contacted RCS/Tekkie Town to advise them to allocate the payment correctly, still with no reply to my correspondence . I attempted to have my bank resolve the issue, but to no avail.

I am being reported negatively at Credit Bureau due to their failure to respond and assist.

Not impressed