1 reviews | Active since Mar 2009
EXTREAMLY BAD QUALITY AND CUSTOMER SERVICE
In February 2015 I bought Puma tekkies for R600. I was told that I have a six month guarantee on the shoes. In July 2015, all the stitch work of the shoes started to pull loose. I returned to the store and had to struggle for n month to get my shoes replaced. I had to speak to there head office before any actions was taken. The regional manager was unhelpful after i phoned him and he revered me back to the shop and after going to the shop with in 30min of our phone call. When i tried to phone him again he turned off his phone. After the month i had to struggle they replaced my shoes. I then took a pair of bronx and paid in the difference. The manager said that i must know that there is NO guarantee on these shoes. Its now 3 October and only wearing the bronx for 2 months, I sit again with the same problem. The stitch work is starting to pull loose. Now I dont know what to do because the manager made it clear to me that i am not allowed to return the shoes. Does tekkie town really sell reject shoes for normal prices? I never had any problem like this before with any other shoes i bought at other retailers. I will tell everyone not to buy at tekkie town all
A full investigation will be launched to compile all the necessary facts. The matter is receiving our urgent attention.
Tekkie Town do have policies in place in order to avoid abuse of our replacement procedure and therefore it is necessary for the above investigation to run its course.
A full investigation will be launched to compile all the necessary facts. The matter is receiving our urgent attention.
Tekkie Town do have policies in place in order to avoid abuse of our replacement procedure and therefore it is necessary for the above investigation to run its course.
