NJ
Nolene J
1 reviews | Active since Aug 2010
28 Oct 2020, 14:03
Exchange
Last week Monday I called Zevenwacth branch to check if they have a bigger size sandal that I bought at they branch at Access City. I wasn't aware that the Access City branch are the sale branch so you won't be able to exchange products at another branch because it's older stock they would not have. Luckily it wasn't an sale product and the lady assisted me by checking if they have a bigger size Nike sandal. They did and she asked me if she could leave it at the till. I was actually in a hurry so that worked perfectly for me. I was very impressed with the service Tekkie Town Zevenwacth gave me because they exchange it without any hesitation.
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Replies (1)Tekkie Town's replyOfficial
05 Nov 2020, 11:04Dear Nolene
Thank you for filling this compliment with us
Its great to know we have exceeded your expectation and impressed you with our excellent customer service.
I will make sure that your message are forwarded to our management team and as well as the Zevenwacht branch.
Kindest Regards
Customer Care Department
Thank you for filling this compliment with us
Its great to know we have exceeded your expectation and impressed you with our excellent customer service.
I will make sure that your message are forwarded to our management team and as well as the Zevenwacht branch.
Kindest Regards
Customer Care Department
Tekkie Town's reply05 Nov 2020, 11:04
Official
Dear Nolene
Thank you for filling this compliment with us
Its great to know we have exceeded your expectation and impressed you with our excellent customer service.
I will make sure that your message are forwarded to our management team and as well as the Zevenwacht branch.
Kindest Regards
Customer Care Department
Thank you for filling this compliment with us
Its great to know we have exceeded your expectation and impressed you with our excellent customer service.
I will make sure that your message are forwarded to our management team and as well as the Zevenwacht branch.
Kindest Regards
Customer Care Department
