1 reviews | Active since Nov 2016
Does tekkie town sell factory Rejects or ****s?
<p>I bought a pair of Nike Roshe at tekkie town about 3 months ago, I only wear the shoes maybe about once or twice a week and they have already started to tear at the seams and when I got the shoe their was a lump on the front of the shoe which has formed a hole, I was told I have a 6 month guarantee on the shoes. I called tekkie town And explained the problem to them and told them that I have unfortunately lost the receipt, I was assured that it would be fine as long as I bring along a bank statement that shows that the shoe was purchased in the last 6 months along with the shoe and box and then it would be replaced. I then immediately went and drew my bank statement and made my way to tekkie town in bayside mall where I purchased the shoe. Once I got their the manager called their head office and then rudely told me my application for a replacement is rejected because it is wear and tear on the shoe and not a factory default so it has nothing to do with them. I feel when the stitching comes loose the problem is a factory default and not wear and tear. This is not the first time I purchased something from tekkie town and things always seems to break or fall apart. Does tekkie town sell original stock or or ****s or are they just a factory reject outlet? I'm am furious I spent Almost R1000 on shoes that is Falling apart so soon and it's Nike so it's meant to last!!! I was **** to about having a guarantee! If something is gaurenteed and it breaks should it not be replaced? If anyone could please advise me on what I should do about this it would be much appreciated. I have Nike roshe that I bought years ago and they are still going strong so why is the pair I bought at tekkie town falling apart after 3 months ? </p>
Good Day Tamara,
We appreciate you taking the time to post this review.
My sincere apologies for the negative experience.
Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.
Kindest Regards
Good Day Tamara,
We appreciate you taking the time to post this review.
My sincere apologies for the negative experience.
Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.
Kindest Regards
