1 reviews | Active since Apr 2012
DISSAPOINTING STAFF
HI
IM VERY DISSAPOINTED THE WAY YOU TREATED ME ON MY ISSUE TO EXCHANGE THE TEKKIE THAT I BOUGHT FROM YOUR EMPANGENI STORE ON FRIDAY AND BECAUSE OF THE SIZE WAS BIG I WENT TO TEKKIE SHOP ON SUNDAY AT SANLAM CENTRE EMPANGENI AND YOUR SUBORDINATE NAME SIMPHIWE DUBE MAKE A JOKE OUT OF ME SAYING SHE CANT ACCEPT THE TEKKIES BECAUSE I DIRTY THEM I DID EXPLAIN THAT THE TEKKIES WAS IN THIS CONDITION I EVEN WENT TO YOUR SHELF AND I TOOK THE ONE WHICH WAS ON THE BOX OF WHICH WAS IN THE SAME CONDITION.SHE END UP INSISTING THAT SHE WONT ACCEPT THE EXCHANGE AND IVE ASK FOR A REFUND AND SHE TOLD ME I WONT GET IT.I ENDED UP LEAVING THE TEKKIES WITH HER AS EVERYONE IN THE SHOP WAS LOOKING AT THE SCENE.I STILL HAVE THE RECEIPT WITH ME.WHAT I NEED IS TO EXCHANGE THE TEKKIES OR MY FULL REFUND.IM SO DISSAPOINTED I AND MY FAMILY WILL NEVER BUY FROM YOUR SHOP.
FROM MRS KWENZI NDABA MY CONTACT NO. ********** 230
Good Day Mashumi,
We appreciate you taking the time to post this review
Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.
Kind regards
Good Day Mashumi,
We appreciate you taking the time to post this review
Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.
Kind regards
