1 reviews | Active since Sept 2011
Disgusted with your store manager
Went into the overport store and took a nike soccer boot that was advertised for R299, get to the till and it scans for R399. So I tell the salesperson and he goes to the sign. Another staff says there is a difference between junior and senior. So I ask where on the sign does it say that ... all the shoes are together and the sign says R299. They phone the manager Palisa Magadla who insists i must pay the R399. As the manager was not there to argue with i told the salesperson I will pay but am definitely complaining as I am supposed to pay the advertised price. So here I am complaining because your manager was stubborn and unhelpful. The salesperson was very helpful but it was not his decision so I was not going to be difficult with him. But the manager that insisted because they were not in the store needs to be addressed as this is not customer service
We appreciate you taking the time to post this review.
My apologies for the negative experience, Tekkie Town strives to provide excellent service to all our customers.
Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.
Kindest regards
We appreciate you taking the time to post this review.
My apologies for the negative experience, Tekkie Town strives to provide excellent service to all our customers.
Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.
Kindest regards
