ML
Malusi L
1 reviews | Active since Dec 2021
28 Dec 2021, 13:43
Consumer complaint about Tekkie Town
I bought a pair of sneakers at Tekkie Town Canal Walk few days back. I was given a wrong size but fitted the right one in store. Now waiting for over 2 hours and counting to get a right size. For a simple task, I have to wait for their Head offices to approve the return whilst they have a manager who should be able to authorize that in store
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Tekkie Town's replyOfficial
29 Dec 2021, 10:11Dear Malusi Leke We appreciate you taking the time to post this review.My apologies for the negative experience, Tekkie Town strives to provide excellent service to all our customers. Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.
Tekkie Town's reply29 Dec 2021, 10:11
Official
Dear Malusi Leke We appreciate you taking the time to post this review.My apologies for the negative experience, Tekkie Town strives to provide excellent service to all our customers. Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.