Bad customer service

Hi,My name is Mrs.N Ntsapo Sithole I am so worried about the way we treated as customers when gettimg into a shop due to covid19.On the 06July I decided to do my shoping and i just happen to visit tekkie town in Jabulani Mall,and the service was very bad from their female assistant.I was looking for fora noce comfortable black tekkie and it isbecause I used to shop in that store and their servive was forever excellent.This was no great moment for me this time as I was checking for tekkies no one was following me around and because even at their store entrance they do have sanitiser but no one is there so I decided to use mine.I looked around the store until something nice caught my eye and I checked their sizes and I opened a box then i saw that it was gonna be big on me and as I went down checking sizes as I saw the size then I picked that shoebox then out of nowhere a female assistant came behind me and tells me do not touch box and i became suprisdand looked at her and I asked why because I wanna try on the tekkie and shekeptgoung on telling me not to touch an i said how am I going to try on and she just said she is the one who is allowed to touch boxes and this made me more curious as to how must I try on,so I just felt bad and sat down and siad let m try on and just decided to laybyetjoughthey havebad customer service.I just hope Tekkie town can try to make their staff be welcoming to customers.I as a customer feels not welcomed in such environment as there is no sign that says do not touch our boxes,and their shoe assistant should welcome customers and make sure to walk around if they want to touch boxes and see what os in their boxes.My other experience was Pep and Ackermans Stores in Jabulani Mall as I also work in food retail store,and it happened that in our store we had covid19 cases and now when we have to enter in those 2stores we are not allowed they block us at the entrance and told us we not to enter their store if we want to buy we must give them money and they will buy fir us,and it was worse in Ackermans as this was dine by their store manager.What is happening in our location Malls is very bad,bo customer service and there is no fespect for customers at all.