1 reviews | Active since Apr 2017

20 Apr 2017, 11:18

bad attitude!!!

<p>good day </p> <p>i bought a pair of converse tekkies for my son yesterday a size 4,when he tried one on it was too small as he has very broad feet,so i cant exchange them for a 5 as they would be too long and still wouldnt fit properly,i bought them for school as they are only allowed to wear blue or maroon.when i took them back this morning in the box with my reciept the manager refused to refund me!!!!i checked if they dont have anything else,but they didnt!so he tells me i must buy socks to the value of R250.00</p> <p>my child wears grey school socks!i am very upset about this!i have NEVER heard that i am not allowed to return goods!!!</p>

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Replies (2)
Tekkie Town
Tekkie Town's reply20 Apr 2017, 12:04
Official

Good Day Natasha,

We appreciate you taking the time to post this review.

Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.

Tekkie Town
Tekkie Town's reply20 Apr 2017, 12:05
Official

Good Day Natasha,

We appreciate you taking the time to post this review.

Our Customer Care Department will contact you shortly. A full investigation will be launched to compile all the necessary facts. This matter is receiving our urgent attention.