Tega scents poor service

Tega scents order number 5413 has reference. I bought two items online, same order and only one was delivered. I have send them an email as well as a text on their WhatsApp number; ***. Feedback received from WhatsApp was will check on 02 December 2021. I have made 2 follow up messages with no response. This is a poor services from Tega Scents and I if they can't deliver, I want money back. Please consumers, beware of this online ********.