Worst customer service ever!!

I bought 2 x Restonic Bahama queen size beds on the 25 November 2021 in Russells Bellville store. They were supposed to be delivered at home in East London. When I arrived home on 16 Dec, only 1 x bed was delivered. I contacted Orie the store manager. He promised to sort it out with no success, I complained to their internal complaints Dept, no one seems to help. All I'm getting are everyday calls from different Russell's Dept asking if I received the bed, when I say no, they will then tell me they will come back to me. Up until today , I m still with no bed. Sales No: ***