DS
Des S

1 reviews | Active since Nov 2019

20 Oct 2020, 12:59

Warning

Russell Hobbs appliances that carry a two year warrenty as can be seen on packaging and even in the warrenty manual is not correct. the warrenty is for a one year period with an option to extend. which you wil only find on the last page of the manual. I took my microwave to be repaired today which I understood had a two year warrenty only to find out that it was in fact a one year warrenty. Page two of the manual says quite clearly "two year warrenty" but page 16 says one year and can be extended. Surely this is ******* and is misrepresentation to the consumer. Sale staff at Makro confirm two year warrenty as does the packaging.

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Replies (1)
Home Of Living Brands
Home Of Living Brands's reply20 Oct 2020, 13:22
Official
Dear Des

Thank you for writing to us

Please note registration for extended warranty is stated on the gift box and all information can be obtained from www.russellhobbs.co.za

Kindly send us your query on https://russellhobbs.co.za/contact for further assistance

Kind regards
Home of Living Brands