The worst experience!!

minute ago NEW Poor customer service, they dont even deserve 1 star. I took in my Russel Hobbs steamer for repairs and was notified to collect it 2 weeks after, They relocated to Gemiston without even notifying customers, leaving a notice on the door without a contact number. I got to Gemiston to only be told that my steamer was in Fourways. They promised to courier it to my address and I'm still waiting to this day! It's been more than 3 weeks and no attempts to contact me.