LS
Linmarie S

1 reviews | Active since Jan 2022

17 Jan 2022, 09:21

Terrible terrible service

I have a Hoover carpet cleaner of which I need a part. I phoned Home of Living Brands, as this is what another company has told me to do. I have been listening to back ground music for 18 minutes, while constantly being "put through" by their agents. And there is a recorded voice, reminding me that my call is important to them - bull****!!!! I phoned a second time, this time no agent picks up for over 8 minutes!! Terrible terrible service

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Replies (1)
Home Of Living Brands
Home Of Living Brands's reply21 Jan 2022, 09:36
Official
Good day Linmarie,

Thank you for writing to us.

Kindly note one on our Consumer Service Administrators emailed a spares request through to you.

Please revert at your soonest convenience, so we can resolve your query.

Apologies for any inconvenience

Kind regards,
Home of Living Brands