Terrible customer service

<p>I bought a Salton mini oven for one of cottages and the after 5 months the tenant reported that the one plate had stopped working. So I returned it to GAME and the replaced it. 3 months later excatly the same thing happened. My tenant is a single professional woman. So we returned it a second time to GAME and they again replaced it but this time I got the contact info for the manufacturer being SALTON. When I called they lady on the phone said, quite cheekily, how much did you use this thing - you must have done a lot of cooking. I said actually no that was not the case at all and who could I speak to make a formal complaint. She gave me an email address which I mailed and got no reply. That is the extent of customer care you can expect from Salton - shocking!</p> <p> </p>