Russellhobbs, I cannot register my kettle, nor contact you!

Item: Home Of Living Brands
Rating: 1
Author: neels M

Russellhobbs promised me to extent their warranty on their glass kettle 16000 for a second year, providing me a link to their website for warranties. There was no way I could register. Their field 'product number' just wouldn't accept my info. So I tried to contact Russellhobbs through their 'Contact Us' option. The same story. One of their fields in their Contact Us app on their website simply refused any info.

Helpful (0)

Replies (2)

Home Of Living Brands's replyOfficial

23 Oct 2023, 12:54

Good day Neels,

Thank you for sharing your experience with us and for bringing this matter to our attention.

Please note that we value you as our customer and all the concerns and queries are taken seriously.

Please send your query by email to *** or contact our National Number: ***.

Kind regards,
Home of Living Brands

Home Of Living Brands's reply23 Oct 2023, 12:54

Official

Good day Neels,

Thank you for sharing your experience with us and for bringing this matter to our attention.

Please note that we value you as our customer and all the concerns and queries are taken seriously.

Please send your query by email to *** or contact our National Number: ***.

Kind regards,
Home of Living Brands

neels M's updateReviewer Update

23 Oct 2023, 15:48

Your email or National Number are both starred out (****). How can I contact you?

neels M's update23 Oct 2023, 15:48

Reviewer Update

Your email or National Number are both starred out (****). How can I contact you?