1 reviews | Active since Mar 2021
Russell Hobbs appliances
I bought a Russell Hobbs cordless kettle from Game for R649.00. A month and half later the blue/purple light was no longer working. I took kettle back and was told they have to send it away for repairs and it would take up to 21 days! I then called Home of Living Brands and was told the same thing. When I asked what I was supposed to use to boil water in the meantime, everyone shrugged their shoulders. Surely when one pays that much for a kettle, it should first of all be good quality. Secondly, it should not be expected from a customer to be inconvenienced due to manufacturers fault. I had the same thing with a hand mixer which made a terrible noise from the first time I used it. Very disappointed in the Russell Hobbs brand. Won't buy their appliances again.
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Thank you for writing to us
Kindly send us your contact details, so we can get in touch with you
This can be obtained from the Home of Living Brands website
Looking forward to resolving your query
Apologies, for any inconvenience caused
