SW
Shelley W

1 reviews | Active since Jun 2022

05 Jul 2022, 11:56

Russell Brands Air fryer

After purchasing an air fryer from Makro and having it break down after just a year and to be told the unit had been discontinued and I could not get spares made me extremely unhappy. However after writing to Hello Peter with my complaint House of living brands actually came to assist and resolved my problem with a different unit and what was a really unpleasant experience has completely restored my faith in customer service and ensuring one happy customer. Well done Russell hobbs and home of living Brands !!

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Replies (1)
Home Of Living Brands
Home Of Living Brands's reply14 Jul 2022, 21:50
Official
Good day Shelley,

Thank you for writing to us, and for sharing your experience with us.

We are delighted to hear that your problem was resolved, and that you are satisfied with the outcome.

Please note we value you as our consumer.

Do not hesitate to contact us should you require any future assistance.

Kind regards,

Home of Living Brands