DW
Dave W
1 reviews | Active since Jan 2016
26 Nov 2020, 11:17
Russel Hobbs Spares Department
Seven days of multiple attempts to get in contact with the Spares Department in Durban. Either no reply or "music" for up to twenty minutes at a time! Shocking impact on my Brand awareness of Russel Hobbs
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Replies (2)0
Replies (2)
Home Of Living Brands's replyOfficial
29 Nov 2020, 21:31Dear Dave
Thank you for writing to us
Kindly visit our website to obtain our customer service email address, they will ensure that you are assisted
Apologies for any inconvenience
Do not hesitate to contact our Head Office directly should you have any queries
Kind regards
Home of Living Brands
Thank you for writing to us
Kindly visit our website to obtain our customer service email address, they will ensure that you are assisted
Apologies for any inconvenience
Do not hesitate to contact our Head Office directly should you have any queries
Kind regards
Home of Living Brands
Home Of Living Brands's reply29 Nov 2020, 21:31
Official
Dear Dave
Thank you for writing to us
Kindly visit our website to obtain our customer service email address, they will ensure that you are assisted
Apologies for any inconvenience
Do not hesitate to contact our Head Office directly should you have any queries
Kind regards
Home of Living Brands
Thank you for writing to us
Kindly visit our website to obtain our customer service email address, they will ensure that you are assisted
Apologies for any inconvenience
Do not hesitate to contact our Head Office directly should you have any queries
Kind regards
Home of Living Brands
DW
Dave W's updateReviewer Update
05 Jan 2021, 10:11A month later, payment made, as demanded before you would supply the parts, and I am still in the dark as to whether the parts are in stock. Wow, guys! I need to know before I undertake to collect the parts paid for which entails a 420km round trip.
DW
Dave W's update05 Jan 2021, 10:11
Reviewer Update
A month later, payment made, as demanded before you would supply the parts, and I am still in the dark as to whether the parts are in stock. Wow, guys! I need to know before I undertake to collect the parts paid for which entails a 420km round trip.