Russel Hobbs *******

Home of Living Brands must be the worst after sales service supplier. I purchased Russel Hobbs queen size electric blanket with a controller on each side in 2016 so it was used in winter 2016, 2017 and for a few weeks in 2018. It is used for 1/2 hour each night so the blanket is like new. Suddenly the controller on one side stopped working so that side of bed could not be warmed. As the controller is a replaceable item I phoned Home of Living in Johannesburg. After the receptionist tried to put me through to spares four times and nobody answered she shouted to somebody who said they don't sell the controllers. I asked to speak with the service manager who again did not answer and was asked for my contact no so he could call me back, he never did. How can an agent of a product not keep spares for the products they sell. I spent a R1000 on this blanket and now it is useless. This is not the first Russel Hobbs item I have bought that failed after a short period so will never but Russel Hobbs products again and do not recommend theses products to anybody