LB
Lungile B
1 reviews | Active since Jun 2016
30 Mar 2019, 08:44
Russel Hobbs’ products are BAD!!
To anyone contemplating to buy a Russel Hobbs’ product, I advise that you stay away from that brand. Russel Hobbs’ product do not a last a year, they break. If you forgot to keep proof of purchase, you are in trouble because you can’t even return the product. I bought two Russel Hobbs kettles, both broke with a period of one year. So I recommend, and warn other consumers out there that the quality of Russel Hobbs kettles is very BAD. If you want piece of mind, look into another, not Russel Hobbs. Russel Hobbs product are BAD!!!!
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Home Of Living Brands's replyOfficial
02 Apr 2019, 15:45 Hi Lungile,
Thank you for your honest review. We would also like to thank you in taking time and bringing this matter to our attention. Through this, we can improve our process and ensure we deliver excellent products and after-sales service support.
Kindly note that we put our product through very stringent quality standards and we take pride in the quality of our products and we strive towards consumer service excellence.
Please send us the model code for your 2 kettles and kindly advise your residential address and contact details on ***
We will await your feedback so that we can urgently resolve your query.
We would like to apologize if there was any inconvenience caused.
Looking forward to hearing from you.
Kind Regards,
Home of Living Brands
image.png 12.91 KB
Thank you for your honest review. We would also like to thank you in taking time and bringing this matter to our attention. Through this, we can improve our process and ensure we deliver excellent products and after-sales service support.
Kindly note that we put our product through very stringent quality standards and we take pride in the quality of our products and we strive towards consumer service excellence.
Please send us the model code for your 2 kettles and kindly advise your residential address and contact details on ***
We will await your feedback so that we can urgently resolve your query.
We would like to apologize if there was any inconvenience caused.
Looking forward to hearing from you.
Kind Regards,
Home of Living Brands
image.png 12.91 KB
Home Of Living Brands's reply02 Apr 2019, 15:45
Official
Hi Lungile,
Thank you for your honest review. We would also like to thank you in taking time and bringing this matter to our attention. Through this, we can improve our process and ensure we deliver excellent products and after-sales service support.
Kindly note that we put our product through very stringent quality standards and we take pride in the quality of our products and we strive towards consumer service excellence.
Please send us the model code for your 2 kettles and kindly advise your residential address and contact details on ***
We will await your feedback so that we can urgently resolve your query.
We would like to apologize if there was any inconvenience caused.
Looking forward to hearing from you.
Kind Regards,
Home of Living Brands
image.png 12.91 KB
Thank you for your honest review. We would also like to thank you in taking time and bringing this matter to our attention. Through this, we can improve our process and ensure we deliver excellent products and after-sales service support.
Kindly note that we put our product through very stringent quality standards and we take pride in the quality of our products and we strive towards consumer service excellence.
Please send us the model code for your 2 kettles and kindly advise your residential address and contact details on ***
We will await your feedback so that we can urgently resolve your query.
We would like to apologize if there was any inconvenience caused.
Looking forward to hearing from you.
Kind Regards,
Home of Living Brands
image.png 12.91 KB