AM
Anna-mare Mostert

1 reviews | Active since Aug 2022

13 Jun 2023, 09:18

Russel Hobbs Kettle - Glass

After I reportrf my unhappiness with this company om 03 May 2023, The company responded. They now tell me the warranty has expired. When I inittially contacked them, there was still a 2 month warrenty period left. Due to THEIR POOR afters sales service, the warranty expiered. I will NOT recommend anyone to purchase any of their products!!!!!!!!!!!!

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Replies (2)
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Anna-mare Mostert's update18 Jul 2023, 14:42
Reviewer Update
Home of Living Brands eventually appologised for not coming back to me when I sent emails during January 2023 & February 2023. They analised everything and decided to replace my kettle with a new kettle. Jade Scheepers from their Maitland branch was very helpful and kept me updated. I received the kettle today 18/07/2023.

Home Of Living Brands
Home Of Living Brands's reply14 Sept 2023, 07:50
Official
  Good day   Anna-mare,

Thank you for sharing your experience with us.
 Do not hesitate to contact us with any queries. 
Kind regards,
Home of Living Brands