Poor user experience

Very poor after service. I have purchased a breakfast pack including a Toaster and Kettle last year July which comes with a 2 year warranty which I have assumed. Customers hards read the fine print where it says 1 Ayeqr retail and 1 year entended which you have to register online. So know I have a problem with the kettle and registered it online now and the HO advised that it is not valid as I have to do it within the year of purchase. Just a very disappointing user experience for me. As I expect a Top product like yours to be more accomadating. Don't think I will purchase ta Russell Hobbs brand in the future.