Poor quality of blenders and Poor after sales service

I bought a Salton blender and the moto area was damaged within a month or two , i then took the blender and stored it in the as i could no longer use it as it was no longer working. After several months i decided to order the moto item from Salton after service office ,I received a very horrible service , i phoned and send them an email to place the order and the lady that i communicated with said she will reply to my email , (email sent on the 12th September 2022 to *** , i spoke to EURENIAH MOAGI before and after sending the email to place the order , till this day ,she has not gotten back to me. i then decided to just go back to the store and buy a second blender - still the Salton brand , hoping that the quality will be better this time after a year, guess what ? the blender gave me problems within two weeks ,there was a burning smell and it started showing the similar problems , the moto area was burning beat by beat and the damage was starting to show , so I give up ,Salton has disappointed me so badly .